TERMS AND CONDITIONS
Effective Date: 4 September 2026
Last Updated: 4 September 2026
Welcome to www.achillesaesthetic.in, operated by Achilles Aesthetic Clinic Private Limited, under the brand name Achilles Aesthetic Clinic.
These Terms & Conditions ("Terms") govern your access to and use of our Website and related online services.
By accessing or using the Website, you agree to these Terms. If you do not agree with these Terms, please do not use the Website.
1. About Us
Legal Entity: Achilles Aesthetic Clinic Private Limited
Brand: Achilles Aesthetic Clinic
Address: 204/A-Wing, Girme Heights, Salunke Vihar Road, Wanawadi, Pune – 411060, Maharashtra, India
Website: www.achillesaesthetic.in
Email: achillesaesthetic.clinic@gmail.com
Phone/WhatsApp: +91 77099 89177
2. Use of the Website
You may use this Website for lawful purposes, including:
- Learning about our clinic and services
- Reading educational information
- Submitting an enquiry
- Requesting an appointment
- Contacting the clinic
You agree not to use the Website:
- For any unlawful purpose
- To impersonate another person
- To provide false or misleading information
- To interfere with Website security or operation
- To introduce malicious software
- To attempt unauthorised access to Website systems
- To copy or exploit Website content for unauthorised commercial purposes
- In any manner that may damage or disrupt the Website or our services
3. Website Information
Information on the Website is provided for general educational and informational purposes.
Although we make reasonable efforts to maintain accurate information, we do not guarantee that every item of information will always be complete, current or error-free.
Treatment availability, descriptions, technologies, products, services and other information may change.
4. Medical and Aesthetic Information
Information concerning skin, hair, aesthetic procedures, treatments or technologies is not a substitute for individual medical consultation.
A treatment described on the Website may not be appropriate for every individual.
Treatment decisions should be made following appropriate professional assessment.
Please also refer to our Disclaimer.
5. Appointment Requests
The Website may allow you to request an appointment online.
Submitting an appointment request does not necessarily mean that your appointment has been confirmed.
The clinic may contact you to:
- Confirm availability
- Confirm the date and time
- Obtain additional information
- Reschedule an appointment
- Discuss the appropriate consultation or service
An appointment may be subject to availability and clinic policies.
6. Cancellation and Rescheduling
Patients are requested to provide reasonable notice if they need to cancel or reschedule an appointment.
The clinic may establish or modify appointment-specific cancellation, rescheduling or no-show policies from time to time.
Where a specific cancellation or rescheduling policy applies to an appointment, you will be informed of that policy where reasonably practicable.
7. Online Payments
The Website currently does not accept online payments.
If online payment functionality is introduced in the future, additional terms relating to payment processing, refunds, cancellations and third-party payment providers may apply.
8. Treatment and Clinical Decisions
The Website does not determine whether a particular treatment is suitable for an individual.
Clinical decisions are made following appropriate assessment and professional judgement.
The clinic reserves the right to decline, postpone or modify a proposed treatment where a healthcare professional considers it clinically inappropriate, unsafe or unsuitable.
9. Treatment Outcomes
Individual treatment outcomes vary.
No representation on the Website should be interpreted as a guarantee of a specific clinical or aesthetic result.
Before-and-after photographs and testimonials are illustrative and represent individual experiences.
10. Prices and Offers
Where treatment prices, packages or promotional offers are displayed on the Website, they may be subject to change.
Offers may have specific eligibility, validity or availability conditions.
The applicable price and treatment details should be confirmed with the clinic before treatment.
11. Intellectual Property
Unless otherwise stated, the content of the Website, including:
- Text
- Logos
- Branding
- Graphics
- Photographs
- Videos
- Designs
- Layout
- Original educational material
is owned by or licensed to Achilles Aesthetic Clinic Private Limited and may be protected by applicable intellectual property laws.
You may access and use the Website for personal, non-commercial purposes.
You must not reproduce, modify, distribute, publicly display, commercially exploit or create derivative works from Website content without appropriate permission, except where permitted by law.
12. Patient Photographs
Patient photographs, before-and-after images and other identifiable patient material will only be used for public-facing promotional, educational or marketing purposes where appropriate consent has been obtained.
Clinical photographs may nevertheless form part of a patient's treatment or clinical records where necessary.
13. Testimonials and Reviews
Patients and visitors may provide reviews, testimonials or other feedback.
By submitting content to us for publication, you represent that:
- The content is truthful to the best of your knowledge
- You have the right to provide the content
- The content does not unlawfully infringe another person's rights
We may moderate, decline to publish or remove submitted content where appropriate.
A testimonial reflects an individual's experience and does not guarantee that another person will experience the same outcome.
14. Third-Party Services and Links
The Website may use or link to third-party services, including analytics, advertising, communication and social media platforms.
Third-party services operate under their own terms and policies.
We are not responsible for the content, availability, security or privacy practices of third-party websites or services.
15. Privacy
Your use of the Website is also subject to our Privacy Policy and Cookie Policy.
Those policies explain how information may be collected and processed through the Website.
16. Website Availability
We may modify, suspend or discontinue all or part of the Website at any time.
We do not guarantee that the Website will always be available, uninterrupted, secure or free from technical errors.
17. Security
You must not attempt to circumvent security features, gain unauthorised access to Website systems or interfere with the technical operation of the Website.
We may take appropriate action against unauthorised or abusive use.
18. Limitation of Liability
To the extent permitted by applicable law, Achilles Aesthetic Clinic Private Limited shall not be responsible for losses arising solely from:
- Temporary Website unavailability
- Technical interruptions
- Third-party website failures
- Reliance on general educational information without appropriate professional consultation
- Unauthorised access or transmission caused by circumstances beyond our reasonable control
Nothing in these Terms is intended to exclude or restrict liability that cannot lawfully be excluded or restricted under applicable Indian law.
19. Indemnity
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the Website, violation of these Terms or infringement of another person's rights.
Nothing in this clause limits rights or remedies that cannot legally be limited.
20. Changes to These Terms
We may update these Terms from time to time.
Changes will become effective when the updated Terms are published on the Website, unless a different effective date is specified.
Your continued use of the Website after an update constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
21. Governing Law and Jurisdiction
These Terms shall be governed by the laws of India.
Subject to applicable law, courts having appropriate jurisdiction in Pune, Maharashtra shall have jurisdiction over disputes arising from or relating to these Terms or your use of the Website.
22. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall continue to apply to the extent permitted by law.
23. Entire Agreement
These Terms, together with our Privacy Policy, Cookie Policy and Disclaimer, constitute the principal terms governing your use of the Website.
Additional terms may apply to specific services, appointments, promotions or other interactions with the clinic.
24. Contact Us
For questions regarding these Terms:
Achilles Aesthetic Clinic Private Limited
204/A-Wing, Girme Heights,
Salunke Vihar Road, Wanawadi,
Pune – 411060, Maharashtra, India
Email: achillesaesthetic.clinic@gmail.com
Phone/WhatsApp: +91 77099 89177
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